.png)
AnnyLill Store Policies
Customer Service
At AnnyLill, your satisfaction is our priority.
If you have questions about our products, need additional information, or require assistance with your purchase, you can contact us through the contact form on the website or by emailing hello@annyllil.com.
We are committed to responding within a maximum of 48 business hours.
Privacy and Security
We respect and protect your personal information.
When you browse or communicate with AnnyLill, the data you share (name, email, message) is used exclusively to provide you with the best service and will never be sold or shared with third parties.
Purchases of our books are made exclusively through Amazon, so payment and shipping data are processed under Amazon’s strict privacy and security policies.
We do not store or access your banking information on our website.
Payment Methods
Purchases of our books are made on the Amazon platform.
Amazon accepts various payment methods, including credit cards, debit cards, prepaid cards, and, depending on the country, other options like bank transfers and digital wallets.
Check the available methods in your country at checkout.
Returns and Refunds
Returns and refunds for products purchased through Amazon are governed by Amazon’s official policies.
If your book arrives damaged, has a defect, or you have any issue, you can process your request directly from your Amazon account.
For further guidance or support, email us and we’ll help you.
Intellectual Property
All content, designs, and materials of AnnyLill are registered intellectual property. Total or partial reproduction is prohibited without express authorization.
Terms of Use
By using our website, you agree to respect these terms and conditions. We reserve the right to update or modify the policies without prior notice.
We recommend reviewing them periodically to stay informed of any changes.