Terms & Conditions

Customer Care & Intentionality

At AnnyLill, your experience is our priority. If you need personalized assistance with your catalog, our team is ready to accompany you:

We respect and protect the confidentiality of your personal information under the highest standards:

Data usage: The data shared in our form (name and email) is used strictly to respond to your messages. It will never be shared or commercialized with third parties.
Zero banking storage: Our website does not collect, process, or store credit card or bank account data.

To offer you a global, secure, and efficient purchasing process, we delegate commercial distribution to leading platforms:

Official platforms: Purchases of our physical editions are processed exclusively through Amazon.
Digital alternatives: Soon, our digital tools and resources will be available through Hotmart.
Payment options: Accepted methods (credit cards, debit cards, bank transfers, or local gateways) are governed by the options configured by the chosen platform at the time of payment.

Métodos de pago

By delegating printing and distribution logistics, post-sale processes are managed directly with the provider:

Management with Amazon: If your book has a printing defect or arrives damaged, you can process an immediate replacement or refund from your Amazon account in the "My Orders" section.
AnnyLill Support: If you need guidance or mediation in the process, write to us and we will assist you with total dedication.

All visual, literary, and conceptual material present on this platform is the exclusive property of AnnyLill:

Copyright: The written works, illustrations, covers, logos, and layout of our collections are protected by international intellectual property laws.
Usage Restrictions: The total or partial reproduction, distribution, modification, sale, or exploitation of any content on this website is strictly prohibited without express written authorization from the publisher.
Personal Use: The download of free resources (such as sample kits or templates) is intended exclusively for personal and educational, non-commercial use.

By browsing and interacting with our website, you agree to comply with these terms. We recommend reviewing them periodically:

Site Modifications: We reserve the right to update, modify, or withdraw any section, product, price, or policy of this platform without prior notice to guarantee the continuous improvement of the brand.
Responsible Use: The user agrees to use the contact form in good faith, providing real data and refraining from mass mailings or spam.
Third-Party Links: As our physical distribution is conducted externally, AnnyLill is not responsible for the policies, technical failures, or conditions in force within the Amazon or Hotmart platforms.